Returns & Exchanges
Due to the perishable nature of our products and state regulations regarding alcohol, we strive to ensure every shipment arrives in peak condition. If your order is damaged or incorrect, please contact us within 48 hours of delivery for a resolution.
Return Process
- 1.Inspect Your Shipment
Upon delivery, immediately check your package for any signs of leakage, breakage, or incorrect items before disposing of the packaging.
- 2.Document Issues
Take clear photographs of the damaged product and the shipping label to help our team process your claim with the carrier.
- 3.Contact Support
Email our customer service team with your order number and the photos of the issue to receive a return authorization or credit.
- 4.Resolution and Replacement
Once verified, we will issue a refund to your original payment method or ship a replacement order at no additional cost to you.