Returns & Exchanges

Due to the perishable nature of our products and state regulations regarding alcohol, we strive to ensure every shipment arrives in peak condition. If your order is damaged or incorrect, please contact us within 48 hours of delivery for a resolution.

Return Process

  • 1.
    Inspect Your Shipment

    Upon delivery, immediately check your package for any signs of leakage, breakage, or incorrect items before disposing of the packaging.

  • 2.
    Document Issues

    Take clear photographs of the damaged product and the shipping label to help our team process your claim with the carrier.

  • 3.
    Contact Support

    Email our customer service team with your order number and the photos of the issue to receive a return authorization or credit.

  • 4.
    Resolution and Replacement

    Once verified, we will issue a refund to your original payment method or ship a replacement order at no additional cost to you.